Privacy Policy
Effective as of: April 2024
This Privacy Policy outlines how Natural Cleaning Experts LLC (“Natural Cleaning Experts”, “we”, “us”, or “our”) collects, uses, and safeguards your information when you use our website, social media pages, or any related online services (collectively referred to as the “Services”). It also details your privacy rights and how we comply with applicable federal regulations and SMS/MMS messaging policies, including those set by our communication service providers.
1. Consent to SMS Communication (Opt‑In)
We respect your privacy and will only send SMS messages after receiving your express written consent. This consent must be actively provided by you, typically through: Checking an opt‑in box on our online forms that includes clear SMS disclosure language, or Sending a confirmation text message to a designated number we provide. All opt‑ins and opt‑outs are logged and tracked for compliance purposes.
2. Opt‑Out Procedure You may opt out of receiving SMS messages from us at any time. To unsubscribe, simply reply to any text message with: “STOP” or “UNSUBSCRIBE”. Every SMS we send will include clear instructions on how to opt out. Once you opt out, you will no longer receive text communications from us unless you choose to re‑subscribe.
3. Information We Collect Personal Information You Provide: Name Email address Phone number Service details (e.g., cleaning requests or service inquiries) Automatically Collected Information: IP address Browser type and device information Browsing activity and usage data on our Services
4. How We Use Your Information We collect and process your personal information to: Provide and manage our Services Respond to inquiries and fulfill service requests Send service confirmations, updates, or appointment reminders Improve user experience and website functionality
5. Sharing Your Personal Data We do not sell or share your personal data with third parties for marketing purposes without your explicit consent. We may share your information only when: Required by law or legal process Necessary to protect our rights, privacy, safety, or property Working with service providers who assist in delivering our Services (under strict confidentiality agreements)
6. Data Security We implement reasonable physical, electronic, and administrative safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we cannot guarantee absolute security, we are committed to continuously improving our data protection practices.
7. Children’s Privacy Our Services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that personal information from a child has been collected without parental consent, we will take appropriate steps to delete that information.
8. California Online Privacy Protection Act (CalOPPA) We comply with CalOPPA by: Allowing anonymous visits to our website Clearly linking this Privacy Policy on our homepage
Notifying users of privacy policy changes on this page Allowing users to update their information by contacting us directly
9. Policy Updates We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.
Continued use of our Services after changes are made constitutes acceptance of the updated policy. Contacting Us
Natural Cleaning Experts LLC
1401 Hesters Crossing Rd, Apt 6302Round Rock, TX 78681
[email protected]
📞 +1 (561) 941‑4787
Last Updated: February 27, 2025